Shipping and Delivery Policy

Dukandaran.com Store • Order Processing & Nationwide Logistics Terms

At Dukandaran.com, we ensure that every order placed on our store is handled with utmost care, securely packed, and delivered safely across Pakistan.

1. Order Processing & Courier Dispatch

When someone places an order on Dukandaran.com (via COD, WhatsApp, or Online Checkout), our fulfillment team immediately:

Verifies your item and delivery address.
Safely packs the product in protective bubble wrap & custom box packaging.
Dispatches the parcel through our official registered courier logistics partners (TCS, Leopard, M&P, CallCourier).

2. Payment Methods & Discounts

💳 Advance Payment (Get 5% Instant Discount!)

In case of Advance Payment (Bank Transfer, EasyPaisa, JazzCash, Debit/Credit Card), customers automatically get an **INSTANT 5% DISCOUNT** applied to their total order!

🚚 Cash On Delivery (COD)

With Cash On Delivery (COD), the customer pays the exact order amount in cash to the courier representative once they physically receive the parcel at their doorstep.

3. Delivery Timeline & Delivery Times

Standard delivery across Pakistan takes from 24 hours to 72 hours depending on your destination city, location, or traffic conditions.

Note on Delivery Times: While major urban centers (Islamabad, Rawalpindi, Peshawar, Lahore, Karachi) usually receive parcels within 24–48 hours, delivery time can occasionally exceed this time limit due to severe weather, regional traffic blockades, public holidays, or remote village delivery routes.

4. Tracking & Inquiries

Once dispatched, you will receive a courier tracking number via SMS or WhatsApp (+92 326 5698257). For shipping updates, email us anytime at info@dukandaran.com.